At Eloise New Zealand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.

1.2. Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the duration of your visit.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website, customize content, and gather information about your preferences and browsing habits.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.

2.2. Personalization: We may use your data to personalize your experience on our website and recommend products based on your preferences.

2.3. Communication: We may send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time.

2.4. Analytics: We use usage data and cookies to analyze website traffic, track user behavior, and improve our website’s functionality and performance.

3. Data Security

3.1. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

4. Data Sharing

4.1. We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.

4.2. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These providers are obligated to use your information only for the purpose of providing services to us.

4.3. We may share your information when required by law or to protect our rights, privacy, safety, or property, as well as the safety and property of our customers and the public.

5. Your Choices

5.1. You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to make changes.

5.2. You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. Children’s Privacy

6.1. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to Privacy Policy

7.1. We may update our Privacy Policy from time to time. The latest version will be posted on our website with the effective date. By continuing to use our website, you agree to the updated Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at . Your privacy is important to us, and we are committed to maintaining your trust.